What is a limited edition?
Editions offer an accessible way to build your art collection - and are relevant additions to budding and established collections alike. Limited editions are fine artworks - whether that’s a print, sculpture, or functional object - that are produced in a specific and restricted amount determined by the artist and the publisher. No additional artworks will ever be produced beyond the set edition number, which is why they remain valuable investment opportunities.
What is an archival pigment print?
An archival pigment print is a digital inkjet print printed with archival ink on archival paper. These museum-quality materials are guaranteed up to 90 years. An archival pigment print is not to be confused with a poster!
What is a hand-embellished series?
A hand-embellished series is a series of artworks that utilize the same “base print” that the artist layers on top of by hand. This creates unique variants within a singular series. Artists can use a variety of mediums to embellish prints - acrylic, gouache, gold flakes, spray-paint, etc.
How will my print be framed?
Framing options vary for each piece. These options are listed on individual product pages.
Are the artists involved in production?
Yes! We work directly with artists to create exclusive editions or hand-embellished series that accurately reflect their larger body of work. Additionally, each artist personally reviews and approves their final edition. We love the collaborative process and are in constant dialogue with today’s most compelling contemporary artists to see how we can honor and expand their practice!
How do I know that my Exhibition A edition is authentic?
We issue signed Certificates of Authenticity (COAs) with the majority of our editions. Editions that are not accompanied by COAs are signed, marked, or numbered on the edition itself. (So be sure to hang onto the COA that is shipped with your order!) Certain items that we did not produce including Andy Warhol’s Art Cash (Ones) do not come with a COA. If you would like clarification regarding how an edition is signed, please check the individual product page for specifications or email email@example.com with the title of the piece you are interested in and our team will be happy to help. We also recommend that you keep your order confirmation email for your records.
I lost my Certificate of Authenticity. Can you provide me with a replacement?
Unfortunately, we cannot replace lost or damaged Certificates of Authenticity.
Do editions ever sell out?
Yes! Editions have been known to sell out immediately following launch. See our next answer about how to stay in the loop.
How do I get notified about edition launches?
If I buy an edition, do I own the copyright?
No. The copyright is not transferred to the purchaser of the edition.
When will my order ship?
Production time varies by edition and the specifics of your order. For example, unframed prints typically ship within 5 business days, while framed prints typically ship within 3-5 weeks. Please note that our business hours are Monday through Friday. Orders are not processed or shipped on Saturday or Sunday.
How will my order be packaged?
Unframed prints are wrapped in archival wrapping and bubble wrap. Based on dimensions, they either ship flat or in a cardboard tube. Framed prints are encased within paper/bubble wrap and cushioned with cardboard corners. In either case, your new artwork is a piece of fine art! Please take extra care when removing your print from its wrapping!
How much does shipping cost?
Cost depends on the shipping method, dimensions, and weight of your new artwork, as well as the ship-to destination. You may elect to ship your order via UPS Ground (2-7 days depending on location); UPS 3-Day Select; or UPS Next Day Air. International shipments are sent UPS Expedited (2-5 days depending on location) or UPS Worldwide Express (1-3 days depending on location). All shipping costs can be calculated prior to checkout before confirming your order. Please note shipping method does not affect turnaround times! Consult individual product pages for specific turnaround times.
Do you ship internationally?
Yes, we ship internationally via UPS Worldwide Expedited. International orders are subject to customs duties, which are set by the government of the destination country. All applicable customs fees, taxes, and duties are the sole responsibility of the customer; these fees are due upon arrival and are in addition to the cost of artwork and shipping and handling. We cannot discount customs duties or reimburse you for these costs.
How do you declare goods for international orders?
Depending on the nature of the piece, we declare all shipments as limited edition artwork or original artwork at the price of the work being shipped. We cannot mark your shipment as a gift.
Is my order insured during shipping?
All hand-embellished and original work is insured during shipping.
What is your return policy?
Our general policy is that we do not accept returns, refunds, or exchanges. If your print arrives damaged or flawed, you may be eligible for a replacement or return. Issues must be reported within 48 hours of receiving your order by emailing firstname.lastname@example.org. All returns must be accompanied by the Certificate of Authenticity. If we are able to accept your return, there will be a $25 restocking fee and original shipping charges will not be refunded. Return shipment costs are the responsibility of the customer.
Can I cancel or make adjustments to my order?
If you change your mind after placing your order, please email us at email@example.com. All requests for cancellations and/or adjustments must be made within 24 hours (for framed prints) or 48 hours (for unframed prints) after the order was placed. Requests that extend beyond this timeline will not be accommodated.