Authentication & Resale
This work is accompanied by a Certificate of Authenticity signed and numbered by the artist.
Be sure to keep your Certificate of Authenticity (COA) in a safe place. We are unable to replace or reissue COAs.
Framed artwork is custom framed once it is ordered. Allow 3-5 weeks for framing and delivery.
All of our frames are made from sustainably sourced engineered hardwood that is manufactured in the USA. Frames are available in Black or White Matte and Walnut.
Prints are hinged to a conservation quality, acid-free and lignin-free Cellulose matboard, using acid-free polyethylene cloth tape. Each mat’s surface paper is fade and bleed resistant and is attached to a conversation quality foam-core board. Some of our work (typically those pieces with a deckled edge) is floated on the matboard with spacers to separate the artwork from the glazing.
We use museum quality .060 mm plexiglass to frame your work. It blocks 82-85% of UV rays to prevent color fading from exposure to light, protecting your art for years to come.
Our White and Black frames have a ⅞” wide flat face and are 15/16” deep. Mats are 1” wide for prints up to 8” x 10”. Mats are 2” wide for prints larger than 8” x 10”.
Our Natural and Walnut frames have a ¾” wide flat face and are 1 ⅛” deep. Mats are 1” wide for prints up to 8” x 10”. Mats are 2” wide for prints larger than 8” x 10”.
Any artwork that is floated will be placed in a frame that has a ⅝” wide flat face and is 1 5/16” deep. Work will be floated with a 1” border around it.
Shippings & Returns
Unframed work ships within 5 business days of your order. Framed artwork is custom framed once it is ordered. Please allow 2-4 weeks for framing and delivery. Need it faster? Expedited options may be available by emailing firstname.lastname@example.org. All work ships from the US. International customers are responsible for any customs, duty, or VAT charges.
If you change your mind after placing your order, please email us at email@example.com within 24 hours. We will not be able to accommodate cancellations for framed orders after that time period (as your frame will have been ordered and cut within that time period). We may not be able to accommodate your request to cancel your order for an unframed work after 24 hours if it has been packaged and processed by our fulfillment center.
We are unable to accept returns on custom framed artwork. Our general policy is that we do not accept returns. If your print arrives damaged or does not meet your expectations, you may be eligible for a replacement or return. Any issues must be reported within 5 business days of receipt by emailing firstname.lastname@example.org.